KRON USER AGREEMENT
Last updated: 30 April 2025

Introduction
Welcome to the KRON Cutting web-based production management system (the “Service”). This User Agreement (the “Agreement”) governs your use of the Service provided by Kron Technologies B.V. (“KRON,” “we,” or “us”).
By creating an account, accessing, or using any part of the Service, you (“User” or “you”) agree to be bound by this Agreement. If you do not agree to all terms, you must not access or use the Service.

1. Modifications
KRON may revise this Agreement from time to time. For any material changes, KRON will provide you with at least thirty (30) calendar days’ advance notice by (i) sending an email to the address associated with your account and/or (ii) displaying an in-app notification. The updated Agreement will also be posted within the Service and at https://kron-cutting.com/legal. Changes will become effective at the end of the notice period (or sooner if required to comply with applicable law). Your continued use of the Service after the effective date constitutes acceptance of the revised Agreement.

2. Eligibility and Accounts
You represent that you are at least 18 years old and have the authority to enter into this Agreement on behalf of yourself and, where applicable, your organization. You are responsible for:
  • (a) all activities occurring under your credentials;
  • (b) maintaining the confidentiality of your password; and
  • (c) promptly notifying KRON of any unauthorized use.

3. License Grant
Subject to full compliance with this Agreement, KRON grants you a limited, revocable, non-exclusive, non-transferable, and non-sublicensable right to access and use the Service for your internal business purposes. No other rights are granted by implication or otherwise.

3.1 Restrictions
You shall not, and shall not permit any third party to:
  1. Copy, modify, adapt, translate, reverse-engineer, decompile, or create derivative works of the Service or any part thereof;
  2. Sublicense, lease, sell, or transfer the Service to any third party;
  3. Access the Service to build a competing product or service;
  4. Remove or alter any proprietary notices;
  5. Interfere with the proper functioning of the Service or attempt to gain unauthorized access to any system or network.

4. Intellectual Property
All algorithms, software, documentation, trade secrets, and other materials forming part of the Service are and shall remain the exclusive property of KRON and its licensors. Except for the limited license expressly granted, no rights or interests are transferred to you.

5. User Data, Security & Feedback
You retain all right, title, and interest in data you upload or generate through the Service ("User Data"), subject to the licenses below.

5.1 License to KRON
You grant KRON a worldwide, royalty-free, non-exclusive license to host, copy, process, transmit, back up (including disaster-recovery copies), and display User Data solely as necessary to provide, maintain, and improve the Service.

5.2 Security Measures
KRON implements industry-standard technical and organizational safeguards designed to protect User Data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These safeguards include, at a minimum: encrypted data-at-rest and in-transit (TLS 1.2+), role-based access controls, regular vulnerability assessments, and geographically-redundant, encrypted backups.

5.3 Data Retention and Deletion
KRON retains User Data for the duration of your subscription and for up to ninety (90) days thereafter to allow you to export or migrate your information. After this period, KRON will delete or anonymize User Data from active systems and routine backups within an additional ninety (90) days, unless a longer retention period is required by law or expressly agreed in writing.

5.4 Feedback
You agree that any suggestions, enhancement requests, or other feedback you provide may be used by KRON without restriction or compensation.

6. Confidentiality
You acknowledge that the methods used by KRON to optimize cutting patterns constitute trade secrets. You shall not disclose any non-public information obtained through the Service, including screenshots or benchmarking results, without KRON’s prior written consent.

7. Third-Party Services
The Service may enable import or export to third-party systems (e.g., Tekla). KRON does not control and is not responsible for any third-party content, products, or services. Use them at your own risk.

8. Fees and Payment
If you subscribe to a paid plan, you agree to pay all fees in accordance with the pricing and billing terms presented at the time of purchase. Fees are non-refundable except as required by law. KRON may suspend or terminate access for late or missing payments.

9. Data Protection
KRON will process personal data in accordance with its Privacy Policy, incorporated herein by reference. You warrant that you have all necessary rights to provide User Data and that its processing by KRON as contemplated will not violate any law or third-party rights.

10. Disclaimer of Warranties
The Service is provided "as is" and "as available," with all faults and without warranty of any kind. To the maximum extent permitted by law, KRON expressly disclaims all warranties, whether express, implied, statutory, or otherwise, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, non-infringement, and that the Service will be uninterrupted, error-free, or secure. KRON makes no warranty that use of the Service will result in any particular level of material savings, production efficiency, or other outcome.

11. Limitation of Liability
To the fullest extent permitted by applicable law:
  • (a) In no event shall KRON, its affiliates, or licensors be liable for any indirect, incidental, special, punitive, or consequential damages, or for any loss of profits, revenue, business, savings, data, goodwill, or other intangible losses, arising out of or related to the Service or this Agreement, even if advised of the possibility of such damages;
  • (b) KRON’s aggregate liability for all claims arising under or in connection with this Agreement shall not exceed the greater of: (i) the total amount paid by you for the Service in the twelve (12) months preceding the event giving rise to liability; or (ii) three (3) times the average monthly subscription fee paid by you, whichever is higher.
Nothing in this section shall limit or exclude liability for gross negligence, fraud, or willful misconduct.
Some jurisdictions do not allow certain limitations; in such cases the above limitation applies to the maximum extent permitted.

12. Indemnification
You shall defend, indemnify, and hold harmless KRON, its officers, directors, employees, and agents from and against any third-party claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or relating to:
  • (i) your use of the Service;
  • (ii) User Data; or
  • (iii) your breach of this Agreement.

13. Suspension and Termination
KRON may suspend or terminate your access immediately upon notice if you breach this Agreement or if required by law. In the event of non-payment, KRON will provide you with at least ten (10) calendar days’ written notice and an opportunity to cure the breach before suspension takes effect.
Upon termination, all licenses granted to you shall cease and you must discontinue all use of the Service. You will be provided a minimum of thirty (30) days from the termination effective date to export your User Data. After this export window, your User Data will no longer be accessible via the Service but may remain in encrypted backups for up to an additional sixty (60) days solely for disaster‑recovery purposes, after which it will be permanently deleted.

14. Export Compliance
You shall not use or export the Service in violation of any applicable export or sanctions laws, including those of the United States, the European Union, or the jurisdiction in which you operate.

15. Governing Law and Dispute Resolution
This Agreement shall be governed by and construed in accordance with the laws of the Netherlands, excluding its conflict-of-laws principles. Any dispute that cannot be resolved amicably within thirty (30) days shall be submitted to the exclusive jurisdiction of the competent courts of Amsterdam, the Netherlands. The United Nations Convention on Contracts for the International Sale of Goods (CISG) does not apply.

16. Severability
If any provision of this Agreement is held invalid or unenforceable, such provision shall be construed to reflect the parties’ intent as nearly as possible, and the remaining provisions shall remain in full effect.

17. Assignment
You may not assign or transfer your rights or obligations under this Agreement without KRON’s prior written consent. KRON may freely assign this Agreement.

18. Entire Agreement
This Agreement, together with any Order Forms, the Privacy Policy, and documents incorporated by reference, constitutes the entire agreement between the parties regarding the Service and supersedes all prior agreements and understandings.

19. Contact
Questions regarding this Agreement may be sent to: info@kron-cutting.com

By using the Service, you acknowledge that you have read and understood this Agreement and agree to be bound by its terms.