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Privacy Policy
Last updated: 25.12.2025

This Privacy Policy explains how Osirios Limited (Mauritius) (“Osirios”, “we”, “us”, or “our”) collects, uses, discloses, transfers, and protects personal data when you access or use the Kron Cutting website and subscription-based software-as-a-service platform (together, the “Service”).

We process personal data in accordance with the Mauritius Data Protection Act 2017 (“Mauritius DPA”) and, where applicable, we also apply internationally recognized privacy standards (including the EU/UK GDPR for individuals located in the European Economic Area and the United Kingdom).

1. Controller and Contact Details
Kron Cutting is operated by Osirios Limited (Mauritius)
Business Registration Number (BRN): C23202421
Registered Address: Le Parc De Mont Choisy, Block A3 S07, 1207-03, Mauritius
Business Address: Workshop 17, Unity Building, The Precinct, M2, Junction B11, Grand Baie, 31301, Mauritius
Email: support@kroncutting.com
For purposes of applicable data protection laws, Osirios Limited is the data controller in respect of personal data processed under this Privacy Policy.

2. Definitions
“Personal Data” means information relating to an identified or identifiable natural person.
  • “Processing” means any operation performed on Personal Data (e.g., collection, storage, use, disclosure).
  • “Customer” means the person or entity that creates an account or subscribes to the Service.
  • “User” means any individual who accesses or uses the Service, including on behalf of a Customer.

3. Scope
This Privacy Policy applies to Personal Data we process when you:
  • visit our website;
  • create an account or use the Service;
  • start or use a free trial;
  • subscribe to a monthly or yearly plan;
  • contact us for support, sales, or other inquiries; and/or
  • receive communications from us.
This Privacy Policy does not cover the privacy practices of third parties that we do not own or control.

4. Personal Data
We collect Personal Data in the following ways:
4.1 Data you provide to us
  • Account and profile data: first name, last name, job title/role, phone number, email address, and (if provided) company name and other account information.
  • Communications: content of messages you send to us (e.g., support requests), including attachments you provide.
4.2 Data collected automatically
When you access or use the Service, we may automatically collect:
  • Device and technical data: IP address, browser type, device identifiers, operating system, language settings, and related technical information.
  • Usage data and event data: pages/screens viewed, session information, features used, clicks, timestamps, and performance data.
  • Audit logs and security logs: records of account activity and system events (including for security monitoring and abuse prevention).
4.3 Billing and payment data
Payments are processed by our payment provider. Payments are processed securely by 2Checkout (Verifone).
We do not normally store full payment card details. We may receive and store limited transaction-related information, such as:
  • subscription plan, billing period (monthly/yearly), status (active/cancelled);
  • transaction identifiers and confirmations;
  • payer information provided by the payment provider (e.g., name, email, country) and invoice-related details as applicable.

5. How We Use Personal Data
We process Personal Data for the following purposes:
  1. To provide and operate the Service (account creation, authentication, access control, delivering features).
  2. To administer subscriptions and billing (activation, renewals, cancellations, invoicing, and refunds processed via the payment provider).
  3. To provide customer support and respond to inquiries.
  4. To secure and protect the Service (fraud prevention, abuse detection, incident response, enforcing access controls, maintaining logs).
  5. To analyze and improve the Service (analytics, troubleshooting, performance monitoring, development of new features).
  6. To communicate with you about the Service (service messages, security notices, policy updates).
  7. To send marketing communications where permitted by applicable law and in accordance with your preferences/opt-out choices.

6. Legal Bases for Processing
Depending on your location and the applicable law, we rely on one or more of the following legal bases:
  • Contract performance: processing is necessary to provide the Service, administer your account and subscription, and deliver requested support.
  • Legitimate interests: processing is necessary for our legitimate interests such as securing and improving the Service, preventing fraud/abuse, and operating our business—balanced against your rights and interests.
  • Consent: where required (e.g., certain cookies/analytics in some jurisdictions; certain marketing communications). You may withdraw consent at any time where it applies.
  • Legal obligation: processing is necessary to comply with legal and regulatory obligations (e.g., accounting/tax, lawful requests).

7. Cookies and Analytics
7.1 Cookies
We use cookies and similar technologies to:
  • enable core website and Service functionality (e.g., session management);
  • remember preferences;
  • improve performance and security; and
  • measure and understand how the Service is used.
You can control cookies through your browser settings. If you disable cookies, some features may not function properly.
7.2 Google Analytics
We use Google Analytics to help us understand how visitors and users interact with the website and Service, including usage patterns, session information, and aggregated metrics. Google Analytics may use cookies and similar technologies to collect information such as IP address and device/usage data.
Where required by applicable law, we implement mechanisms to obtain consent for analytics cookies and/or provide appropriate cookie controls.

8. How We Share Personal Data
We may share Personal Data with:
8.1 Service providers (processors)
We use third-party service providers that process Personal Data on our behalf to help operate the Service (e.g., hosting/infrastructure, email delivery, analytics, support/ticketing, monitoring/security). These providers are authorized to process Personal Data only as necessary to provide services to us and subject to contractual obligations.

8.2 Payment processing
We share necessary information with 2Checkout (Verifone) to process payments, manage subscriptions, and handle refunds in accordance with our policies.

8.3 Legal and protection purposes
We may disclose Personal Data if we reasonably believe disclosure is necessary to:
  • comply with applicable law, regulation, or a lawful request;
  • protect the rights, property, and safety of Osirios, our users, and the public;
  • investigate and help prevent fraud, security incidents, or misuse; or
  • enforce our agreements and policies.

8.4 Business transfers
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, Personal Data may be transferred as part of that transaction, subject to appropriate safeguards.
We do not sell Personal Data in the ordinary commercial sense.

9. International Transfers
Osirios Limited is established in Mauritius. The Service may involve processing and storage of Personal Data in Mauritius and other countries where we or our service providers operate. Those countries may have different data protection laws.
Where required, we implement appropriate safeguards for cross-border transfers (for example, contractual protections and other recognized safeguards).

10. Data Retention
We retain Personal Data only for as long as necessary for the purposes described in this Privacy Policy, including:
  • providing the Service and support;
  • maintaining security and logs;
  • complying with legal obligations (e.g., tax/accounting); and
  • resolving disputes and enforcing agreements.
Retention criteria include the length of your relationship with us, the nature of the data, and legal requirements. After account termination, we may retain certain data for a limited period to support account recovery, maintain security, comply with legal obligations, and handle billing/records. Backup copies may persist for a limited additional period due to technical backup cycles.

11. Security
We implement reasonable administrative, technical, and physical safeguards designed to protect Personal Data against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission or storage is completely secure.
You are responsible for maintaining the confidentiality of your login credentials and for activities occurring under your account.

12. Your Rights
Subject to applicable law (including the Mauritius DPA, and where applicable EU/UK GDPR), you may have rights to:
  • request access to your Personal Data;
  • request correction of inaccurate or incomplete Personal Data;
  • request deletion of Personal Data (subject to lawful retention requirements);
  • object to or request restriction of certain processing;
  • withdraw consent where processing is based on consent; and/or
  • request data portability where applicable.
To exercise your rights, contact support@kroncutting.com. We may request verification of your identity before responding.
You may also have the right to lodge a complaint with the relevant supervisory authority (including the Mauritius Data Protection Commissioner and, if applicable, your local EU/UK supervisory authority).

13. Marketing Communications
We may send marketing communications where permitted by law. You can opt out at any time by:
  • using an unsubscribe link (if included in the message), or
  • emailing support@kroncutting.com with an opt-out request.
Opting out of marketing does not affect essential service communications (e.g., billing notices, security alerts, and important updates).

14. Children
The Service is not intended for individuals under 18 years of age. We do not knowingly collect Personal Data from children. If you believe a child has provided Personal Data to us, contact support@kroncutting.com.

15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will update the “Last Updated” date at the top. Continued use of the Service after changes become effective means you acknowledge the updated Privacy Policy.

16. Contact
For privacy questions or requests, contact: support@kroncutting.com.
Osirios Limited (Mauritius)
Registered Address: Le Parc De Mont Choisy, Block A3 S07, 1207-03, Mauritius
Business Address: Workshop 17, Unity Building, The Precinct, M2, Junction B11, Grand Baie, 31301, Mauritius